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INFORMATION AND RESERVATIONS
You can request information or reserve an accommodation by sending us
an e-mail or by filling out the on- line Reservation Form. If the accommodation
is available and if you accept our proposal and want to confirm you
reservation request, you must pay the deposit within 48 hours (see Payments).
A minimum stay between two and six nights is required (depending on
the periods).
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| PAYMENTS
A nonrefundable deposit of 20% of the total cost of your accommodation
must be paid in advance. We accept credit cards (VISA, Eurocard MasterCard),
bank transfers, checks or international money orders. Upon receipt of
your deposit, we will send you a confirmation of your booking with the
complete address and telephone number of your accommodation. The balance
must be paid cash to the host/hostess upon your arrival. Should your
arrival time be delayed for any reason, kindly contact your host/hostess
directly.
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| RATES
Rates are expressed in Euro and are daily prices (unless otherwise stated)
and include linen and towels (changed on a weekly basis); the use of
fully equipped kitchens; all utilities (electricity, gas, heating water
and air conditioning); taxes; weekly cleaning and essentials for breakfast
(coffee, tea, sugar, jams,...). |
| CANCELLATION
Should you be forced to change
or cancel a reservation for any reason and at any moment after the booking
confirmation, the following is our cancellation policy, to be accepted
at the reservation time:
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Up
to 20 days from the arrival |
20%
of the total amount (losing of the deposit)
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19
to 7 days from the arrival |
30%
of the total amount
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Less
than 7 days from the arrival |
50%
of the total amount
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Our company reserves the right, after the booking confirmation, in the
case of force majeure resulting in the property being rendered unsuitable
for occupation, to substitute a property of similar/better standard and
sleeping capacity. We will contact you immediately and offer you an
equivalent/better alternative. If you decide not to accept it, or if we
are unable to find alternative solutions, we will refund the full deposit.
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| ARRIVALS AND
DEPARTURES
Kindly
we have to know in advance the time of your arrival for the check-in.
Check-in is generally after 1 pm (13:00). For early
arrivals, provided that you have contacted your host and that the
accommodation is available earlier, you may arrange early check ins or
leave your luggage until the accommodation is ready. Please contact your
host/hostess a few days before your arrival to inform him/her of your
estimated arrival time.
Check-out is no later than 11 o’clock of the departure day. Late
departures may also be arranged in advance with your host/hostess if the
apartment is available.
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